KOBELCO USA Expands Service and Training with the Addition of Toji and Shigematsu
Katy, TX KOBELCO Construction Machinery USA continues to add to its staff of experts with the addition of two employees, Yutaka Toji and Jun Shigematsu. Both Toji and Shigematsu will be relocating from KOBELCO Japan to join the KOBELCO USA team in the company's drive to continuously expand its commitment to service and training.
"Service and training are both integral and growing parts of our business," says George Lumpkins, National Service Manager at KOBELCO USA. "Our North American headquarters was designed around these areas to ensure we continually provide exemplary service and training capabilities while meeting the demands of a rapidly increasing number of KOBELCO excavators on the job. The addition of Toji and Shigematsu to our team is another building block that highlights KOBELCO USA's long-term dedication to its customers and dealers.
In their new roles, Toji and Shigematsu will be responsible for supporting and expanding KOBELCO USA's service-related capabilities. Both men will be assisting the team in growing and developing KOBELCO's service systems, implementing proper training and maximizing customer operational performance. In addition, they will each act as a liaison between KOBELCO USA and KOBELCO Japan on service and training related communications.
Helping Toji and Shigematsu succeed in their new roles are their rich history of working for KOBELCO Japan, as well as their extensive knowledge of service development, quality assurance and customer support in the construction equipment industry. Shigematsu brings to KOBELCO USA over 10 years of experience implementing the training and development of KOBELCO's mechanical and customer support systems across China, Southeast Asia and Oceania. Furthermore, Toji has 25 plus years of experience designing the service and control systems of KOBELCO excavators in Japan.