KOBELCO USA Furthers Dedication to Dealer Service Support
KATY, TX - KOBELCO Construction Machinery USA continues to provide superior product and service support for its authorized dealer network with the addition of Matt Brogan, Field Service Representative.
Brogan will be responsible for managing a dense market of regional dealerships and providing support on the sales and service of KOBELCO excavators. He will perform weekly technical calls and regular visits with each dealer, ensuring their personnel have the necessary training to successfully support KOBELCO. Brogan will assist in the promotion and sale of KOBELCO excavators and other equipment products, such as KOMEXS, extended warranties and services.
"Dealer service support is essential to further advancing the capabilities of our dealer network and promoting machine uptime on the job," said George Lumpkins, National Service Manager at KOBELCO USA. "The addition of Matt highlights KOBELCO's commitment to providing dealers and customers with superior product support and onsite service. Matt has extensive experience in the field and displays a passion for the industry. We're excited to have him as part of the KOBELCO USA team."
Helping Brogan succeed in his new role at KOBELCO is nine years of experience as a leading service technician. Brogan is well versed with assessing field matters and performing technical trainings accordingly. He is experienced in comprehending hydraulic, electrical, and mechanical drawings as well as communicating changes in technology and equipment design effectively.