Home » Brasfield & Gorrie Recognized for Excellence in Client Experience
Brasfield & Gorrie Recognized for Excellence in Client Experience
August 1, 2018
DURHAM, NC — General contractor Brasfield & Gorrie recently received an award for its commitment to creating positive client experiences during the 2018 Client Experience in Professional Services (CXps) conference in Durham, North Carolina. The firm accepted a CX-cellence award in the Client Connectedness category.
The annual CXps conference provides continuing education and inspiration for leaders responsible for designing and implementing client experience strategies for their firms. The CX-cellence award celebrates firms that excel in client experience innovation and ideas. To be recognized in the Client Connectedness category, a nominee must demonstrate a process of integrating client feedback initiatives and insight throughout the firm.
"Building trusting relationships is a key part of our company's purpose, so we are particularly honored to receive this award for client connectedness," said Brasfield & Gorrie CEO Jim Gorrie. "We are committed to continuous improvement throughout our company, and we embrace innovative techniques to achieve the best results and experience for our clients."