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Home » Multiquip Expansion Demonstrates Focus on Optimizing Customer Experience

Multiquip Expansion Demonstrates Focus on Optimizing Customer Experience

March 9, 2020
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CYPRESS, CA — Multiquip Inc. announces the expansion of its Southern California operations with a new headquarters in Cypress, new manufacturing and production center in Fullerton and expansion of its San Bernardino operations. The strategic decisions are consistent with its customer-focused culture and commitment to providing product and after sales support.

New Cypress, California Headquarters

Multiquip is relocating its headquarters to a new 32,000-square-foot office facility located in Cypress, California. Styled to incorporate modern workplace concepts, the new headquarters office features a number of collaborative areas and flexible open spaces.

The new location was designed to improve communication and productivity by encouraging team members to share ideas and information. Expansive open areas were created by reducing the presence of interior walls within the office. A key design goal was to reduce internal barriers so Multiquip team members could better communicate and work together to improve the overall customer experience.

The new headquarters is home to Multiquip executive management, sales and administrative support groups, finance and accounting group, along with members of the product, engineering and information technology teams. It also provides sufficient room for growth as the company expands its talented support teams.

New Fullerton, California Operations

Multiquip is moving its Southern California production team to a new 75,000-square-foot facility in Fullerton, California. The site is responsible for manufacturing the company’s studio generators in addition to custom and specialty generators. It also serves as remanufacturing center for its WhisperWatt portable generators.

"Multiquip culture remains singularly focused on improving customer experience," said company CEO Bob Graydon. "Relocating our headquarters to Cypress, coupled with strategic decisions to relocate manufacturing and distribution centers demonstrate our commitment to evolving our business to better support our dynamic customer base."

Both sites are located in Orange County and the moves to Cypress and Fullerton were complete at the end of September 2019.

Expansion of San Bernardino, California Operations

Multiquip also announces the one-year anniversary of its San Bernardino logistical and technical assistance center.

Located in the Inland Empire region, it is a major distribution center for finished goods and service parts and is home to the parts sales and technical support teams. The facility recently expanded its services with the addition of generator customization and modification teams.

With its modern training facility, it is the west coast hub for the company’s University of Multiquip (UMQ). UMQ participants receive in-depth product knowledge and technical training classes on all Multiquip products.

Founded in 1973, Multiquip is one of the largest, most diversified manufacturers and suppliers of world class quality products and solutions for the construction, industrial, telecom, government, non-commercial, entertainment and oil and gas exploration markets.

Multiquip’s comprehensive product portfolio encompasses light to medium construction equipment, power generators and lighting. Servicing customers worldwide, Multiquip distributes its products in more than 70 countries through thousands of authorized distribution partners. For more information, go to multiquip.com.
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